Privacy Policy

1. Personal Information Collected

We only collect the information necessary for the intended purposes. This includes:

• Identity: First name, last name.
• Contact details: Email address, phone number.
• Browsing data: IP address, cookies, visited pages.

2. Purposes of Collection

Your information is collected for specific purposes:

• Responding to your contact requests.
• Shipping your orders and billing for our services.
• Improving the user experience of our website.
• Sending newsletters (only with your consent).

3. Consent and Cookies

We respect your right to choose:

• Non-essential cookies: Disabled by default upon your arrival.
• Consent banner: You must actively accept it to enable tracking.
• Opt-out: You can change your cookie preferences at any time.

4. Disclosure to Third Parties

We never sell your personal information. We only share it with:

• Service providers: Web host, analytics tools (e.g., Google Analytics), delivery services.
• Transfer locations: If your data is transferred outside of Quebec, we ensure equivalent contractual protection.

5. Retention Period and Security

We strictly protect your data:

• Duration: Retained only as long as necessary for the intended purposes.
• Security: Use of secure protocols (HTTPS) and restricted access.
• Destruction: Securely deleted once no longer needed.

6. Your Rights

La loi vous accorde des droits d'accès et de contrôle :

• Access: Consult the information we hold about you.
• Rectification: Request the correction of inaccurate data.
• Withdrawal: Withdraw your consent to the use of your data.

7. Person Responsible for the Protection of Personal Information

For any questions or to exercise your rights, please contact our privacy officer:

Name: Jonathan Darveau

Title: Vice-President and COO 

Email: jonathan@lbmconseils.com

Phone: 514-515-7987